Currently, we have three job roles in the Retail sector available across our skill centres. These job roles have been carefully
identified, researched and selected keeping in mind the Industry requirements and maximize employment opportunities.
These job roles are:
Retail Trainee Associate (RAS/Q0103)
Retail Sales Associate (RAS/Q0104)
Distributor Salesman (RAS/Q0604)
Retail Trainee Associate (RAS/Q0103)
Job Description :
Display merchandise and interact with customers to understand their needs to service them with sales of relevant product
offerings whilst working cordially within the team and retail organization.
Key Focus Areas: The targeted and desired training outcomes post training completion are:
Technical competency
Display stock to promote sales . - Plan and prepare visual merchandising displays .
- Dismantle and store visual merchandising displays .
- Prepare products for sale .
- Promote loyalty schemes to customers .
- Provide information and advice to customers .
- Maintain health and safety
Communication skills
- Preparing for Interviews
- Understand and practice active listening
- Techniques to facilitate effective team and meeting communications
- Common reasons for interpersonal conflict
- Emotional Intelligence to deal with difficult situations
Computer Proficiency
- Ability to use computer systems and programs
- Familiarity with MS Office application (Knowledge of Basic Excel, Word, Power Point)
- Perform daily word processing tasks
- Perform tasks and work with data in Excel worksheets
- Create a simple presentation in PowerPoint, run it, and print it
Professionalism among our candidates
- Work effectively with others
- Adherence to Do’s and Don’ts of workplace
- Disciplined behaviors ( Grooming, Punctuality, Ethical conduct)
Who Can Attend :
Any person who is 18 years or more and has minimum education of 10th standard can attend the program.
Total Course Duration : 280 Hours
Retail Sales Associate (RAS/Q0104)
Job Description :
Interact with customers by giving specialized service and product demonstrations to maximize business in a
retail environment whilst striving for continuous improvements in levels of services rendered
Key Focus Areas: The targeted and desired training outcomes post training completion are:
Technical competency
- Process credit applications for purchases.
- Demonstrate products to customers and help them choose right products.
- Provide specialist support to customers facilitating purchases.
- Maximize sales of goods and services.
- Provide personalized sales & post-sales service support .
- Resolve customer concerns.
- Organize the delivery of reliable service.
- Improve customer relationship.
- Monitor and solve service concerns.
- Maintain health and safety.
- Help keep the store secure.
Communication skills
- Preparing for Interviews
- Understand and practice active listening
- Techniques to facilitate effective team and meeting communications
- Common reasons for interpersonal conflict
- Emotional Intelligence to deal with difficult situations
Computer Proficiency
- Ability to use computer systems and programs
- Familiarity with MS Office application (Knowledge of Basic Excel, Word, Power Point)
- Perform daily word processing tasks
- Perform tasks and work with data in Excel worksheets
- Create a simple presentation in PowerPoint, run it, and print it
Professionalism among our candidates
- Work effectively with others
- Adherence to Do’s and Don’ts of workplace
- Disciplined behaviors ( Grooming, Punctuality, Ethical conduct)
Who Can Attend :
Any person who is 18 years or more and has minimum education of 10th standard can attend the program
Total Course Duration : 280 Hours
Distributor Salesman (RAS/Q0604)
Job Description :
Interact with traders/retailers to understand their needs and service them by effecting sales of relevant products and identify
new outlets to increase sales of the products and provide service facilitating resolution of trade problems related to
products and company
Key Focus Areas: The targeted and desired training outcomes post training completion are:
Technical competency
- Be updated on knowledge of products to be sold and merchandising .
- Have thorough understanding of business and productivity targets and measures to achieve the same .
- Develop capability for handling credit management of an outlet both receivables and payables .
- Build good personal relationship with trade and means to handle objections & thereby issue resolution
- Make an effective sales call
Communication skills
- Preparing for Interviews
- Understand and practice active listening
- Techniques to facilitate effective team and meeting communications
- Common reasons for interpersonal conflict
- Emotional Intelligence to deal with difficult situations
Computer Proficiency
- Ability to use computer systems and programs
- Familiarity with MS Office application (Knowledge of Basic Excel, Word, Power Point)
- Perform daily word processing tasks
- Perform tasks and work with data in Excel worksheets
- Create a simple presentation in PowerPoint, run it, and print it
Professionalism among our candidates
- Work effectively with others
- Adherence to Do’s and Don’ts of workplace
- Disciplined behaviors ( Grooming, Punctuality, Ethical conduct)
Who Can Attend :
Any person who is 18 years or more and has minimum education of 10th standard can attend the program
Total Course Duration : 280 Hours